Managing Your Account

Account/Profile

• How can I change my password?
• Where can I find my certificate?
• Why haven't I received any certification communications?
• How can I update my email address?
• I forgot my password.
• How can I update my profile photo?

Platform Access

• I am being blocked from accessing the certification (allowlist guidelines).
• How to disable two-factor authentication?
• I'm having issues with the certification performance.