On the sign-in page of our learning platform:
- Click "Forgot your password?"
- When prompted, enter your email address
- A password reset email will be sent to the address provided with reset instructions
If you do not receive the password reset email within 10 minutes, submit a support request or reach out to us at certify@forrester.com. Our support hours are Monday through Friday, 9:00-5:00 US-Eastern time, and we are committed to respond within 48 hours of receiving your request.